Insurers clear some air on Cyclone Debbie claims – Australia News

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MORE than 70% of claims resulting from Tropical Cyclone Debbie have been finalised, the latest Insurance Council of Australia data shows.

The industry data reveals that in the Whitsundays region 13,500 claims have been lodged and 72% of those claims have been closed.

The data shows $108million has been paid to date to the Whitsundays region from an estimated insured damage bill of $331million.

But Whitsundays MP Jason Costigan said there were many residents frustrated with the insurance process following Tropical Cyclone Debbie.

“If 70% of claims have been finalised then 30% of people must be very p—–d off,” he said.

“I might add, of that 70%, even if it (that figure) is true, there’s probably a fair chunk of people p—–d off too.

“There is no doubt some companies have been processing claims pretty well but others have been treating my constituents likedirt.”

Mr Costigan said there were still many residents who had no answers as to when their claims would be finalised.

“Some people are just in limbo waiting for decisions and living in alternative accommodation wondering what the hell is going on,” he said.

“If the Insurance Council of Australia is giving themselves a pat on the back, I think they are kidding themselves.

“They should be giving themselves an upper cut.”

Whitsunday Mayor Andrew Willcox said although the region had cleaned up and repaired much of the damage from the cyclone, there was still a lot of work to do.

“One major project that is nearing completion is the lagoon at Airlie Beach, so that is very good news, but there are still many buildings that still need to be repaired,” he said.

An Insurance Council of Australia spokesman said the council…

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